Frequently Asked Questions

Each member should have an Agent to help navigate the insurance plan they currently have. Without an Agent, the member has to call Customer Service and may have to wait on hold or be transferred multiple times to get the information they need. With changes happening annually to insurance plans, I pride myself on keeping up to date on the latest information to help explain the changes in benefits and assist with any questions.

Normally the Agent who enrolled you into a program is your AOR. However over time things change and your AOR may quit or retire. If that is the case, then you become a House Account and must call the carrier to receive answers to your questions and concerns. By having an AOR  you won't have to wait on hold to get the answers you need.

I am expanding my portfolio States and Organizations as the company grows. However, these products do take time to study, analyze and recommend. Therefore if you have a certain type of Health insurance you are inquiring about, I can research it for you OR I will recommend someone who has the expertise in that field.

Yes, referrals are always welcome. I know this means my members are happy with my services AND I will pass on the same courtesies to your friends and family. However, Medicare will not allow me to reach out to your referral. They will need to contact me first and then I can start a conversation. Thank you in advance!

There is no fee for using my services.